![]() In answer to this there are also hundreds of responses from people saying they are also unable to connect. The issues seem to be confined to connection through Facebook and there are many forum threads where people are asking why Candy Crush Saga is down and if others are having the same problem. For example on one occasion we saw “It took too long to connect,” and on another occasion it came up with “Sorry, you don’t have access to the Kingdom right now. Otherwise, just delete it and reinstall.Many trying to connect via Facebook are seeing error messages after the usual “Connect to Facebook” prompt. You only lose levels ONLY IF CCS on your smart phone is higher than from FB. So, the problem is the FB password change. I needed too much luck and it didn't come. And that is nice because I can't get past 244. After CCS synched with FB, CCS on my iPhone gets the same level as on FB. Download a fresh CCS from iTunes (wherever, really).Delete CCS (with iPhone setting still allows CCS to access FB).Below is the simple solution that I just performed today on my iPhone: After pulling a few hair and scratching the head, I decided to do something. I got stuck at the unlocking level 245 for a few days and then it let me pass through, onto 247. The laptop advanced a few levels higher than from the iPhone. I continued playing CCS on both iPhone and laptop (in FB). Shortly after that, I changed the password setting of FB on my iPhone to match with FB on laptop. And of course, same issue with others, the iPhone's CCS refused to sync after I changed the FB password from my laptop. Not sure what type of smart phone you have.
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